Return & Refund Policy

🔄 Return & Refund Policy – Decor Your Home

We want you to love what you buy from Decor Your Home! If you're not fully satisfied with your purchase, we’re here to help.

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✅ Eligibility for Returns

You can request a return or exchange if:

• You received the wrong item

• The product was damaged or defective

• You notify us within 3 days of delivery

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📦 Items Not Eligible for Return

• Items that have been used, damaged by the customer, or altered in any way

• Sale or discounted items are not eligible for return unless faulty

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📝 Return Process

1. Contact us via WhatsApp, phone, or email within 3 days of receiving the item.

2. Provide order number, reason for return, and photos (if damaged/wrong item).

3. Our team will guide you through the return process.

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💰 Refund Process

• Refunds will be processed after we receive and inspect the returned item.

• Refund will be made through bank transfer or mobile wallet within 5–7 working days.

• Shipping charges are non-refundable.

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🔄 Exchanges

• If the requested item for exchange is in stock, we will ship it once we receive your return.

• Exchange shipping costs may apply.

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📞 Need Help?

We're always ready to assist you!

📧 Email: dacoryourhomecasa@gmail.com
📱 Phone/WhatsApp: 0315-7766100